At Ulentora LLC, accessible at https://ulentora.com/, we are committed to protecting the privacy and security of your personal data. While our primary operations are based in the United States, we recognize and respect the General Data Protection Regulation (GDPR) and strive to comply with its principles concerning the data of individuals located in the European Union (EU) and European Economic Area (EEA).

Our Commitment to Your Privacy

We understand the importance of safeguarding personal data and are dedicated to processing it fairly, lawfully, and transparently. Our practices are designed to ensure that your data is handled with the utmost care and in accordance with applicable data protection laws.

Data We Collect and How We Use It

When you interact with Ulentora LLC, for example, by browsing our website, creating an account, or placing an order, we may collect certain personal information. This can include:

  • Contact Information: Name, email address, shipping address, billing address, phone number.
  • Order Information: Details of products purchased, transaction history.
  • Account Information: Login credentials.
  • Technical Data: IP address, browser type, device information, usage data (via cookies and similar technologies).

We collect and process this data for purposes such as:

  • Fulfilling your orders and delivering products.
  • Providing customer support and responding to inquiries.
  • Managing your account.
  • Improving our website and services.
  • Complying with legal obligations.

We only collect data that is necessary for these purposes and retain it only for as long as required. For a comprehensive list of data we collect and our detailed data processing activities, please refer to our full Privacy Policy.

Lawful Basis for Processing

We rely on several lawful bases under GDPR to process your personal data, including:

  • Contractual Necessity: To fulfill orders and services you request.
  • Legitimate Interests: To improve our services, prevent fraud, and manage our business effectively, ensuring these interests do not override your data protection rights.
  • Consent: Where you have given us clear consent for specific processing activities, such as subscribing to a newsletter.
  • Legal Obligation: To comply with applicable laws and regulations.

Your GDPR Rights

If you are an individual located in the EU/EEA, you have the following rights regarding your personal data held by Ulentora LLC:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure ("Right to Be Forgotten"): Request deletion of your personal data under certain circumstances.
  • Right to Restriction of Processing: Request that we limit the processing of your data.
  • Right to Data Portability: Request that we transfer your data to another organization.
  • Right to Object: Object to the processing of your data based on legitimate interests or for direct marketing purposes.
  • Rights in Relation to Automated Decision Making and Profiling: Not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. (Note: Ulentora LLC does not currently engage in such automated decision-making that would significantly impact you.)

To exercise any of these rights, please contact us using the details provided below.

Data Security

Ulentora LLC implements appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We regularly review our security practices to ensure your data remains secure.

International Data Transfers

As Ulentora LLC is located in the United States at 516 E High St, Lexington, KY 40502, United States, any data collected from individuals in the EU/EEA will be transferred to and processed in the US. We take appropriate measures to ensure that your data remains protected when transferred internationally, including relying on standard contractual clauses or other legally recognized mechanisms for data transfers where applicable.

Contact Us

For any questions or requests regarding this GDPR Compliance Statement, your data, or to exercise your rights, please contact us:

Ulentora LLC 

Address: 516 E High St, Lexington, KY 40502, United States

Email: support@ulentora.com 

Phone: +1 (303) 444-0575 

Customer Service Hours: Monday-Friday 9AM-5PM EST

For more detailed information on how we handle your personal data, please refer to our full Privacy Policy on https://ulentora.com/.