At Ulentora LLC, we're dedicated to providing you with high-quality office accessories and a smooth, reliable shopping experience. We understand you're eager to receive your order, and we work hard to process and ship your items quickly and efficiently.

Order Processing Time 

All orders are processed within 1-2 business days (Monday through Friday, excluding major holidays) from the time your order is placed. You will receive an email confirmation with tracking information once your order has shipped.

Shipping Destinations 

Currently, Ulentora LLC ships only to addresses within the United States. We do not offer international shipping at this time.

Shipping Rates 

We are pleased to offer Free Shipping on all orders, with no minimum purchase required.

Estimated Delivery Time 

Once your order has been processed, the estimated delivery time is 3-5 business days. Please note that these are estimated delivery times. While we strive to deliver within this window, actual delivery times may vary due to factors outside of our control (e.g., carrier delays, weather, peak seasons).

Order Tracking 

Once your order ships, you will receive a shipping confirmation email that includes your tracking number. You can use this number to track the status of your package directly on the shipping carrier's website.

Shipping Carriers 

Ulentora LLC partners with reputable shipping carriers to ensure your order arrives safely and efficiently. The specific carrier used for your order will depend on your location and the size/weight of your package.

Undeliverable Packages 

It is the customer's responsibility to ensure the shipping address provided is accurate and complete. If a package is returned to us as undeliverable due to an incorrect address provided by the customer, or if the customer is unavailable to receive the package, the customer may be responsible for re-shipping costs. We will contact you if your package is returned to us.

Lost or Damaged Packages 

If your order is lost in transit or arrives damaged, please contact us immediately at support@ulentora.com or +1 (303) 444-0575. We will work with the shipping carrier to investigate the issue and find a satisfactory solution for you. Please retain all packaging and damaged items in case the carrier requires an inspection.

Contact Us 

If you have any questions about your order or our shipping policy, please don't hesitate to reach out to our customer service team during business hours: